ABOUT US

Parcel LK

Parcel LK is a ISO 9001:2015 certified logistics and courier service company committed to delivering reliable, efficient, and secure logistics solutions across Sri Lanka and internationally. We specialize in serving businesses, e-commerce brands, and individuals with a range of services including personal courier, B2B solutions, warehousing, FCL & LCL freight, and cross-border shipping.

Founded with a vision to simplify logistics, Parcel LK combines cutting-edge technology, a skilled operations team, and a customer-first approach to ensure that every shipment reaches its destination safely and on time. Our goal is to empower businesses and individuals to grow, expand, and connect seamlessly through reliable logistics.

Our Mission

Deliver reliable, secure, and cost-effective logistics solutions that exceed customer expectations. We optimize supply chains with cutting-edge technology, uphold safety and integrity, and commit to sustainability and social impact.

Our Vision

To be the global leader in courier and logistics, renowned for excellence, innovation, and sustainability.

Our Values

  • Excellence: We are dedicated to delivering exceptional service and continuously striving for excellence in all aspects of our operations.

  • Integrity: We conduct ourselves with honesty, transparency, and ethical behavior in every interaction.

  • Innovation: We embrace innovation and leverage cutting-edge technology to drive efficiency, improve processes, and create value for our customers.

  • Collaboration: We foster a culture of collaboration, teamwork, and respect, recognizing that our collective efforts lead to greater success.

  • Sustainability: We are committed to minimizing our environmental footprint, promoting sustainable practices, and contributing positively to the communities we serve.

  • Customer Focus: We prioritize the needs of our customers, striving to exceed their expectations and build lasting partnerships based on trust and reliability.

  • Safety: We prioritize the safety of our employees, customers, and the communities in which we operate, adhering to the highest standards of safety in all our activities.

Parcel.lk is committed to the mission of offering a quality service for everybody.

We are a close knit bunch at Parcel.lk and we came together to form Parcel.lk due to one simple reason. We love having fun and when work is fun what’s not to like?

Not too long ago we felt that from our own experience that there was a clear deficiency of quality courier services in Sri Lanka. We were let down time and again. Late deliveries, damaged good and prices so astronomical it would make no sense for us to use a courier. Sure, there were many big names in the industry who are still there today but none of them cared enough for the customers.

At parcel.lk, this is precisely what we will change. You will not find any of the above lethargies at Parcel.lk. Instead, what you will find is “on time deliveries”, “Insurance for your goods” and “affordability” coupled with a level of customer service you will no doubt appreciate.

The Story so far, Chapter one….

Our story begins in a time not too long ago when we had to use courier services almost on a daily basis. It was so much that we had to use the services it almost felt like the only job we were doing was being on the phones with these companies arguing for hours on end. Finally, we had enough. We knew that this was not the way to go and Sri Lanka could and should do better. Thus we set about making the first truly customer centric courier service in Sri Lanka. Today with launch of parcel.lk, we are very nearly there.

Behind the scenes, slowly yet steadily we have established the mechanisms in place to offer quality, affordable and an on time delivery service. We have tied up with many local and international partners giving us the chance to serve your needs more easily and more effectively.

We have expanded our team to cover the entirety of Sri Lanka and most of the countries around the world. The whole of our team share a common goal and that is to deliver happiness to your doorstep.