Prohibited & restricted items
Safety first, always. To keep every shipment secure and legal, some items cannot be carried on our network. Please review the list below before you book.
Items prohibited on our network
For the safety of our people, your parcels and everyone in the supply chain, the following items are not accepted for shipping.
Dangerous & flammable goods
- Explosives, fireworks and flares
- Flammable liquids and gases
- Aerosols and spray items
- Gas or oily spare parts
- Loose batteries and power banks
Perishable & fresh food
- Meat and fish products
- Fruit and vegetables
- Icing cakes and chocolate
- Short-expiry cooked or dry foods
- Bee honey and related products
Packaged foods & powders
- Milk powder packets
- Sugar or salt packets and bags
- Tinned or canned foods
- Unbranded oils and liquids
- Loose powder items
Ashes, remains & live items
- Ashes and cremated remains
- Live animals or insects
- Live plants and seeds
- Human remains of any kind
Illegal & regulated goods
- Narcotics and illegal drugs
- Weapons, firearms and ammunition
- Counterfeit or pirated goods
- Items banned by law
Valuables & currency
- Cash and currency notes
- Precious metals and gemstones
- Negotiable documents and bonds
- High-value irreplaceable items
This list is a guide and is not exhaustive. Restrictions may also apply to certain destinations and to international customs rules. If you’re unsure whether an item can be shipped, please check with our team before booking.
Packing & compliance tips
A few simple checks keep your shipment moving smoothly and safely.
- Declare the contents of every parcel accurately
- Pack items securely with suitable protective material
- Remove loose batteries and pressurised containers
- Check destination and customs rules for international parcels
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Not sure about an item?
Message our support team and we’ll confirm whether it can be shipped.
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Shipping abroad?
International shipments follow additional customs and destination rules.
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Safety guaranteed
Our ISO 9001:2015 certified process keeps every shipment secure.
Have something unusual to send?
Check with us first — we’ll help you find the safest, compliant way to ship it.